COVID-19 Update

We are open for business.

Safety is and has always been our number one priority. We take the safety of our pets, our customers, and our employees very seriously. Here are the steps that we are taking to ensure your health and safety:

For Our Pets

  • We will continue our rigorous cleaning protocols and daily disinfecting of all Play Yards, Hallways, and Condos.
  • Our HVAC system provides fresh air exchange throughout the building.
  • We have several commercial grade air filtration units placed throughout the building to filter particles from the air.
  • We also have a number of air purification systems in place that purify the air and kill mold, mildew, bacteria, and viruses.
  • All incoming customer leashes will be disinfected and staff will use a freshly laundered leash for each shift.

For Our Customers

  • We will offer Curbside Valet service during drop-off and pick-up. Simply call our main number and someone will come out to help you. Our staff will be wearing face masks and gloves for your protection.
  • We encourage our customers to purchase daycare and boarding packages to streamline the check-out process and as an added savings to our customers.
  • All staff will be screened daily for any symptoms or exposure to COVID-19.

For Our Staff

  • All staff members are required to complete COVID-19 training.
  • All staff members will wear cloth face coverings to protect themselves, fellow workers, and customers. 4 Paws will provide these if needed.
  • Staff members are required to wear gloves when handling customer leashes.
  • Staff members are required to wash their hands regularly.
  • Hand sanitizing dispensers have been installed throughout the building.
  • “Sanitation Stations” have been placed throughout the building to provide easy access to a variety of Personal Protective Equipment (PPE) and disinfecting supplies.

Quarantine Improvements (because we can’t sit still)

  • Deep cleaned every inch of the building
  • Power-washed all play areas, inside and out
  • Painted walls, fences, and doors
  • Applied new non-slip epoxy flooring in all boarding rooms and hallways
  • Installed new artificial grass and improved drainage in our play areas
  • Sealed all rubber flooring in play areas
  • Sealed and shined the lobby and hallway flooring
  • Developed and implemented COVID-19 training for staff
  • Offering Curbside Valet Service to our customers
  • Installed several hand sanitizing dispensers
  • Created Sanitation Stations throughout the building
  • Organized EVERYTHING!!
Let us love your pet while you’re away.
Our mission is to provide a safe, fun, and comfortable atmosphere for all of our guests. Our team is professionally trained and committed to meeting the highest standards of care.
Our Hours
Mon – Fri Sat – Sun
6:30a – 7p 9a – 11a 4p – 6p
Location 2244 Franklin Road
Bloomfield Hills, MI 48302
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